Tutorial: Open source Ticket Request System (OTRS) auf Fedora 8

Diese Anleitung veranschaulicht, wie man das Open Ticket Request System (OTRS) auf Fedora 8 einrichtet.

Von der otrs Seite: “OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.” Mehr... »

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